Q1. Can I have a sample order for led light ?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time ?
A: Sample needs 7-15 days , mass production time needs 4 weeks . Finally based on the quantity .
Q3. How do you ship the goods and how long does it take to arrive ?
A: We usually ship by DHL,UPS,FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q4. Is it OK to print my logo on led light product ?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.
Q5: Do you offer guarantee for the products ?
A: Yes, we offer 3-5 years warranty to our products.
Q6: How to deal with the faulty ?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new order for small quantity.
For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.
Q7. Can I have a quotation and more detail of your light?
A: Yes,please contact us , our sales will sent you more detail and price list .
Q8. What's the best price of this this light?
A: We have discount frequently, you can contact our sales manager to get the best price directly.